This Personal Information Policy explains how RTIC Outdoors handles personal information collected through rticoutdoors.eu.com. This policy is intended to supplement our Privacy Policy.
1. Personal Information We Collect
We may collect personal information when you:
- Visit our website;
- Place an order;
- Create an account;
- Contact customer service;
- Subscribe to emails;
- Participate in promotions;
- Submit reviews or feedback;
- Interact with our ads or social media pages.
The personal information we collect may include:
- Name;
- Email address;
- Phone number;
- Billing address;
- Shipping address;
- Payment confirmation details;
- Order history;
- Account login information;
- Customer support communications;
- IP address;
- Device and browser information;
- Cookie identifiers;
- Website activity and shopping behavior.
2. Sources of Personal Information
We may collect personal information from:
- You directly;
- Your device or browser;
- Payment processors;
- Shipping providers;
- Advertising platforms;
- Analytics providers;
- Fraud prevention tools;
- Customer support tools;
- Social media platforms, if you interact with us there.
3. Purposes for Collection and Use
We collect and use personal information for the following business purposes:
- Processing purchases and payments;
- Delivering products;
- Providing customer service;
- Managing returns, refunds, and disputes;
- Sending order updates;
- Improving website performance;
- Detecting and preventing fraud;
- Personalizing content and offers;
- Sending marketing communications;
- Measuring advertising effectiveness;
- Complying with legal and tax obligations;
- Protecting our business, customers, and website.
4. Disclosure of Personal Information
We may disclose personal information to service providers and business partners that help us operate our website and business, including:
- Payment processors;
- Delivery and logistics providers;
- Website hosting providers;
- IT and security providers;
- Marketing and advertising platforms;
- Analytics providers;
- Customer service platforms;
- Legal, accounting, and compliance advisers;
- Government or regulatory authorities where required.
5. Sale or Sharing of Personal Information
We do not sell personal information for money.
However, certain cookies, pixels, analytics tools, or advertising technologies may be considered a “sale” or “sharing” of personal information under some privacy laws. Where required, you may request to opt out of such sale or sharing by contacting us at:
If your browser supports a legally recognized opt-out preference signal, such as Global Privacy Control, we will make reasonable efforts to honor it where required by applicable law.
6. Sensitive Personal Information
We do not intentionally collect sensitive personal information unless necessary for legal, security, or transaction-related purposes. Please do not submit sensitive personal information through our website unless specifically requested.
7. Retention of Personal Information
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including order processing, customer service, fraud prevention, legal compliance, tax records, dispute resolution, and business recordkeeping.
8. Your Rights
Depending on your location, you may have the right to:
- Know what personal information we collect;
- Access your personal information;
- Correct inaccurate personal information;
- Delete personal information;
- Receive a copy of your information;
- Opt out of sale or sharing;
- Limit certain uses of sensitive personal information, where applicable;
- Object to or restrict certain processing;
- Withdraw consent;
- Not be discriminated against for exercising privacy rights.
To submit a request, email:
We may ask for information to verify your identity before completing your request.
9. Authorized Agents
Where permitted by law, you may designate an authorized agent to submit a privacy request on your behalf. We may require proof that the agent is authorized to act for you and may also ask you to verify your identity directly.
10. Non-Discrimination
We will not discriminate against you for exercising your privacy rights. We will not deny goods or services, charge different prices, or provide a different level of service solely because you exercised your rights, unless permitted by applicable law.
11. Security Measures
We use reasonable security measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
12. Updates to This Policy
We may update this Personal Information Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.
13. Contact Us
For questions or privacy requests, please contact:
RTIC Outdoors
Website: rticoutdoors.eu.com
Email: rticoutdoors@outlook.com